Return Policy

At Afif Itani & Sons, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your purchase within 2 days of the receipt for a replacement or exchange.


Eligibility for Returns:

  • To be eligible for a return, your item must be unused and in the same condition as you received it
  • It must also be in the original packaging
  • Upon receiving and inspecting your return, we will send you an email to notify you if the product is eligible for a return
  • Please note that several types of goods are exempt from being returned, including sale items
  • In the case of defective items, the related company will inspect the product and fix it. Depending on where you live, the time it may take for the related company to reach you may vary
  • The Customer may be asked to pay shipping charges for returned items

Return Process:

  • To complete your return, please provide a receipt or proof of purchase
  • The customer may be asked to pay shipping charges for returned items
  • No cash refunds are allowed, but exchangeable amounts will be kept in your account for future purchases
  • If you made your purchase online with a credit card, please note that the bank’s credit card fees will be deducted, and only the actual item price will be refunded to your e-wallet

Contact Us:

1. Acceptance of Terms

By accessing or using the website, you agree to comply with and be bound by these Terms and Conditions of Use.

2. Changes to Terms reserves the right to modify or revise these Terms at any time. Your continued use of the Website after any changes indicates your acceptance of those changes.

3. Intellectual Property

All content, trademarks, logos, and intellectual property on the Website are the property of “Afif Itani and Sons” unless otherwise stated. You may not use, reproduce, distribute, or create derivative works based on the content without the express written consent of “Afif Itani and Sons”.

4. User Conduct

You agree not to engage in any conduct that may disrupt or interfere with the proper functioning of the Website. This includes, but is not limited to, using the Website for any unlawful purpose, transmitting harmful code, or engaging in any activity that violates the rights of others.

5. Privacy

6. Disclaimer of Warranty

The Website is provided “as is” without any warranties, express or implied. “Afif Itani and Sons” does not warrant the accuracy, completeness, or reliability of any content on the Website.

7. Limitation of Liability

“Afif Itani and Sons” and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

8. Governing Law

These Terms are governed by and construed in accordance with the law.

9. Contact Information

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